Freight Dispatcher vs. Freight Broker
One works for the shipper. The other works for you. Here's the difference.
Freight Broker
Represents the shipper. A broker is hired by a shipper to move freight. The broker's job is to sell that load for the lowest price possible — which comes out of your rate.
- Works for the shipper's interests
- Earns margin on the spread between shipper and carrier rates
- You negotiate against them, alone
Freight Dispatcher
Represents you, the carrier. A dispatcher works directly for the truck owner to find high-paying freight, negotiate the best rate, and manage the paperwork.
- Works for your interests
- Charges a simple flat fee (we charge 4%)
- You approve every load — no forced dispatch
Side-by-Side Comparison
| Freight Broker | Freight Dispatcher | |
|---|---|---|
| Works for | The shipper | You (the carrier) |
| Goal | Move freight cheaply | Maximize your rate per mile |
| How they're paid | Margin on the load | Flat fee on your gross (4%) |
| Load control | Broker sets the terms | You approve every load |
| Paperwork | Handles their side only | Handles it all for you |